Slack is building AI natively into its user experience, enabling AI to act on data from your company's most trusted resource: its own internal knowledge.
Organizations are building AI and data into their nonprofit CRM strategies to scale impact and better serve partners, donors, and clients. Here’s how it works.
People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
The education industry is navigating global uncertainties and education-specific issues such as the need to improve enrollment and graduation rates, develop new strategies for staff recruitment and retention, and deliver on higher student…