Automation

Automation can seem difficult, but it doesn't have to be. Starting with simple task automation, you can save time and effort by automating predictable actions.

Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.

To understand the true state of work, you have to understand the people doing the work. The Slack State of Work study draws on 17,000 knowledge workers.

To be truly customer-centric, you have to know your customer's preferences and the context in which they engage with your organization.

What is customer relationship management, and what can it do for you? Here's everything you need to know.

NBCUniversal is building the ultimate digital fan experience for the LA28 Olympic and Paralympic Games. This is how they're tackling the challenge.

The company knew it had to give its teams the insights and tools they needed, so it consolidated 26 systems into one. Here's what it learned.

AI product recommendations can increase revenue and engagement and create a more delightful customer experience. Here’s what adding AI to your commerce stack can do for your business.

Use these five tips to plan and execute demos that help your audience fully understand your product vision and capabilities.

SmileDirectClub and Deloitte Digital recognized that improving the human experience boosted morale and led to higher productivity.