Fulfillment involves so much more than getting products to consumers. FedEx Dataworks CEO Sriram Krishnasamy explains how insights from the process improve operations for retailers.
Brands need to build customer relationships and provide experiences that exceed expectations. If not, your connected customer will find a competitor who can.
Better than a crystal ball. Predictive analytics can turn cloudy data into actionable insights and help you attract top talent for your brokerage.
Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and support their wellbeing now.
Businesses that take Web3 seriously, and create a plan now, will be better positioned to succeed as this iteration of the internet evolves.
Stay in the know on the release marketing site and maximize your Salesforce ROI (return on investment).
Here’s what you need to know about how consumer data platforms manage customer data and the importance of their impact on marketing and the enterprise.
Streamlining and upgrading technology can be done in record time.
Being digital-first is an actionable mindset as much as a shift to a specific app or technology.
A decentralized grid and urgent climate goals create a perfect storm for utilities. Data is the calm eye of the storm.
