Today we're super excited to be introducing Einstein Voice. Now you can talk to Salesforce, and let artificial intelligence make the best use of that information. This post details how Einstein Voice can help you.
Salesforce B2C Commerce received the highest possible scores from Forrester in areas crucial to customer success; market presence, personalization, artificial intelligence, business intelligence and analytics, and ecosystem.
Check out Lightning Object Creator — our latest low-code app development tool on the Salesforce Lightning Platform. It's a new platform service that boosts productivity by allowing any employee to quickly turn spreadsheets — such as Microsoft Excel, Google Sheets, Quip Spreadsheets, and comma-separated value (.csv) files — into modern, cloud-based apps with just a few clicks. This post provides detail on this new offering.
Discover how AI is set to unleash a new wave of deep learning and step-change increase in business productivity. To answer how AI may affect businesses, we can look to several areas for clues: computer programming advances, data quality, and organizational workflows.
Technology has democratized building and creating. Today, anyone can be a builder—whether it's through using 3D printing to build physical products, iMovie to build any home movie, or Squarespace to build any website. So why can't app development be more accessible? Why not empower all Trailblazers
Have you recently purchased a movie ticket, paid a bill, or changed a restaurant reservation online? At their core, these app experiences are a series of steps, or a process — a sequential flow that walks you through an activity based on your selections or answers. Digital channels are driving more
The secret to change — at least according to Socrates — is to focus all of your energy not on fighting the old, but on building the new. This sentiment has never been…
Salesforce customers, get ready to welcome the newest member to your workforce, your friendly Einstein Bot! It greets your customers, answers their questions, and it can even dip into your fulfillment system and retrieve the customer's order status. In case the customer does need attention from an
Sultan Mahmood is the Global Financial Services leader of artificial intelligence and robotics at PwC. He also leads the development of PwC UK’s AI solutions and advises clients across many industries on identifying and delivering business results enabled by disruptive technologies such as AI and