Being open and clear about how you developed AI models and giving customers control over their data are two ways to embed ethics in your marketing automation.
Automation technology allows us to thrive in our everyday work by using distinctly human strengths. See how it can positively impact employee experience.
Like other healthcare organizations, the National Marrow Donor Program® (NMDP)/Be The Match® had to quickly and frequently modify its operations to continue to deliver therapies to patients and keep donors safe during the pandemic. See how the marketing team used B2B marketing automation to help deliver the right message at the right time.
Meal delivery service Sun Basket faced a sudden surge case volume and needed to adapt their customer service quickly. Learn from how they leveraged chatbots to accommodate customers.