Coupon codes can unlock hidden customer insights you can use to refine campaigns. Are you extracting the data from redemption reports and using it to improve personalization and customer journey efforts?
We've developed a set of best practices and materials to help you start building continuous experiences for Commerce, Marketing, and Service.
Writing clear, concise copy isn’t always easy, but we can help! Below are four steps to write amazing support content for your small business website, FAQ, or help center.
Datorama enables companies to bring together marketing data from different channels, campaigns, and regions to unlock insights and take action.
As a CIO, you play a leading role in your company’s digital shift to ecommerce. But, before you head into your ecommerce implementation, here’s what you need to know.
If you're considering switching to a new ecommerce platform, avoid common pitfalls with these best practices to lead you to a faster and smoother migration.
According to Salesforce’s State of the Connected Customer two-thirds of customers will pay more for a great experience. Here are four tactics to develop some.
For people uncomfortable in the spotlight, the key is to spin value.
Use this e-book as a guide to look at your IT teams, support infrastructure, and sales teams, and identify KPIs you can measure and improve.
