Customer care helps businesses develop a loyal customer base. To improve the care you offer customers, you need to implement strategies that exceed their expectations.
Did you know that making environmentally sound choices for your small business isn’t just a great way to fight climate change, it can also improve your company culture and help your bottom line? Find out how.
For people uncomfortable in the spotlight, the key is to spin value.
In San Francisco and our offices around the world, we focus on creating a culture where employees feel safe to take risks, speak up, and be their authentic selves.
We sat down with the Salesforce Einstein team to ask how they are building artificial intelligence (AI) tools that any business can use — ethically. Find out what they have to say about bias in AI.
With employees working across so many tools today, there is no central place to surface insights or embed intelligence. That’s why we’re so excited to bring Einstein Discovery to you, wherever you’re working.
In the first of a 3-part series, our Success Cloud team shares tips designed to help you deliver business value faster. This post focuses on learning how to get the most out of Salesforce.
Check out these quotes from key leaders in the equality movement. These visionaries have inspired others around the globe.
Customer service is the most customer-facing ally a company has to drive loyalty. Top performers know if you lose your customer's loyalty, you lose revenue, profits, and margins.
We're proud to announce the first Salesforce Tower in Asia Pacific, "Salesforce Tower Tokyo." This news comes with a commitment to add 2,000 jobs in Japan over the next five years.
