Studies show that employees who feel valued rather than marginalized are more likely to be productive, innovative, motivated, and assertive. They take more risks, and they challenge or suggest more ideas.
NYU Langone launched a clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. See how that's improved their patient experience.
In the Summer '19 release, Quip for Salesforce puts the power in admins' hands to set their team up to play fast, loose, yet disciplined enough to win the hearts and minds of their customers.
Trailblazers around the globe will be able to use the first enterprise-grade customer data management and activation platform to build a unified profile of each customer and deliver hyper-personalized engagement. Learn how.
Managing agent tasks is where AI technology can come into play. Agents can then use their emotional intelligence and problem-solving skills to build customer rapport.
Today, we’re introducing our newest features built to simplify access to information and collaboration. We want sales reps to never be more than a couple clicks or taps away from inputting and consuming the information they need in Salesforce.