C-Suite

Eight leadership qualities and real-life leaders who embody those traits. Learn which characteristics define good leaders.

Trailblazers around the globe will be able to use the first enterprise-grade customer data management and activation platform to build a unified profile of each customer and deliver hyper-personalized engagement. Learn how.

Didn't attend the TrailheaDX '19 keynote in San Francisco? Here are all the product announcements and updates you need to know!

Managing agent tasks is where AI technology can come into play. Agents can then use their emotional intelligence and problem-solving skills to build customer rapport.

Today, we’re introducing our newest features built to simplify access to information and collaboration. We want sales reps to never be more than a couple clicks or taps away from inputting and consuming the information they need in Salesforce.

Check out these quotes from key leaders in the equality movement. These visionaries have inspired others around the globe.

Customer service is the most customer-facing ally a company has to drive loyalty. Top performers know if you lose your customer's loyalty, you lose revenue, profits, and margins.

Discover how AI plays a role in the future of work, jobs and skill set changes, the impact of automation, how to prepare your workforce, and much more.

Executives in this new era of marketing ensure a consistent customer experience across the entire business.

It’s now critical that businesses develop upskill strategies to help employees change proficiencies and gain the necessary skills to exploit the power of AI.