“We jumped ahead five to 10 years in a quarter,” says Patrick Spence, CEO of Sonos speakers, in conversation with Salesforce's Adam Blitzer. In this live conversation, Spence reveals how DTC sales shot up 300% YOY.
The pandemic has forced you to meet your customers’ expectations. To do so, you need to find a way to get what looks like a long and complicated digital transformation done now.
Webster Bank, the Innovative Genomics Institute (IGI) at the University of California, Berkeley, and UCSF Medical Center have created apps in a weekend or a day using MuleSoft and Heroku low-code and pro-code app development tools.
What’s the difference between customer-centricity, customer experience, and customer success? The definitions aren't important, but how customers engage with your company is.