Mohamed Kande has made a career shepherding companies to new business heights, often by helping them implement the latest and most promising enterprise technologies. But a few years ago, Kande, who now serves…
Your customers expect high-quality service. Field service agility helps you send the right workers, provide real-time updates, and improve satisfaction levels, no matter what comes your way.
People want businesses to lead with ethics, according to Edelman's latest Trust Barometer. Here's how you can do that in a way to increase and build customer trust.
Collecting data ethically means gathering enough customer information to glean insight – but not so much that it raises privacy concerns. How do you know how much data is too much?
The biggest barrier to widespread artificial intelligence isn’t immature technology — it’s skepticism and lack of trust. Here’s what business leaders can do about it.
This post was originally published on 7/28/2019 and updated on 8/5/2022. These days, purpose is becoming increasingly mainstream. You’ll find it sprinkled throughout your social media feed and making headlines at the Cannes…