What is collaborative selling and how does it improve customer experience? Find out why it matters, and how can you ensure your team is set up for success.
The technology industry has a history of not keeping pace with other industries in terms of gender equality. In the technology industry as a whole, women make up 16-47% of the roles in the top tech companies, while representing 56% of the US workforce as a whole. As two new Business Architects at
Customer service today is customer-driven and omnichannel. When someone is reaching out to your brand on social media, you need to be listening and ready to respond. While we find that most companies want to include social as an integral part of their Customer Experience, many feel like they don’t
