![Woman helps daughter put on shoes](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/triple-digit-growth-shoe-carnival-1.jpg?w=889)
Triple-Digit Growth: How COVID-19 Is Accelerating Shoe Carnival’s Digital Transformation
Humanity, commitment to customers, and an eye to the future power this extraordinary story of retail resilience.
![Astro with holiday gifts](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/q3-shopping-index.jpg?w=889)
Online Sales Soared 55% This Winter
Online consumers increase their reach for two quarters in a row as we dig into our dataset of over 1 billion global consumers to grab insights for the Shopping Index.
![Niq Lai of Hong Kong Broadband Network headshot](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/ltc29-blog-image-hong-kong-broadband-network-1500x844-1.png?w=889)
Inside Hong Kong Broadband Network’s Decision To Give Away a Month of Broadband for Free
The concept feels mind boggling, but it makes more sense than you think.
![Astro with Prime Day packages](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/prime-day-new-black-friday.jpg?w=889)
Is Prime Day the New Black Friday?
We've got some predictions.
![Patrick Spence of Sonos](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/sonos-ltc-header.jpg?w=889)
This Is How Sonos Tripled Online Sales During a Pandemic
“We jumped ahead five to 10 years in a quarter,” says Patrick Spence, CEO of Sonos speakers, in conversation with Salesforce's Adam Blitzer. In this live conversation, Spence reveals how DTC sales shot up 300% YOY.
![2020 holiday retail strategy](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/holiday-retail-strategy.jpg?w=889)
The Do’s and Don’ts of Holiday Retail Messaging in 2020
What will it take for retailers and brands to stand out this holiday?
![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/new-digital-channels-retail.jpg?w=889)
How Retailers Can Win (Again!) With Livestreaming and New Digital Channels
Here's how stores of all sizes can develop an omnichannel commerce strategy.
![Astro with holiday gifts](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/retail-season-giving-philanthropy-fullsize.jpg?w=889)
3 Ways Retailers Can Use Ecommerce To Give Back To Communities
The season of giving will be like no other in 2020. So, how do you support your community in the absence of traditional methods like special in-store events and pop-ups?
![Astro in a wintry scene](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/prepare-last-minute-fulfillment-this-holiday.png?w=889)
700 Million Gifts Risk Not Arriving on Time This Holiday Season
How retailers can prepare for last-mile fulfillment.
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When Is Headless Right for Your B2B Commerce Site?
Headless commerce can be a confusing term — and it’s not right for every B2B organization. Here’s how to know if it’s right for you.