Avoid Missed Sales Opportunities: How Calavo Growers Keeps Their Pipeline Fresh
Calavo Growers had long used spreadsheets to track opportunities with customers. With the move to remote working came a greater need for visibility and accountability to ensure smooth operations and better customer experience.
Built for Maximum Volume: Living Proof’s Ecommerce Performance
By prioritizing their website Living Proof was able to stay open when stores and salons closed, keeping their customers' hair-care needs their main focus.
“Our Journey’s Just Getting Started”: How Kimberly-Clark Addressed Its Customers’ Deepest Needs in a Time of Crisis
See how Kimberly Clark rolled out #ShareASquare, an omni-channel campaign aimed at calming the fear of shortages and fostering community spirit by encouraging people to “share a square.”
As Makeup Sales Decline, e.l.f. Cosmetics Thrives on Inclusivity
To adapt to shifts in consumer behavior, e.l.f. Cosmetics doubles down on its ecommerce and digital transformation efforts to stay engaged with its base.
Business as Usual in a Global Pandemic? How Kohler Pulled It Off
As Ann Sacks slowly prepares to reopen, the company is in good shape. So, how did Kohler do it?
Post-Apocalyptic Shopping and the Case for Optimism
Here are some possible scenarios for post-pandemic retail.
Keeping up With an Unexpected Sales Surge: A Disposable Glove Distributor’s Advice
Despite supply chain disruption, glove distributor AMMEX was able to scale communications and ramp up sales by using technology.
The Profoundly and Permanently Altered Role of the Retail Associate
They're now more like flight attendants, and their duties go way beyond the store walls.
In-Store Shopping Will Be (Mostly) Hands-Free — From Curbside To Cash Register
True contact-free shopping goes far beyond apps and begins at curbside.
Say Goodbye To Browsing: Retail Shopping in 2020 Gets a Total Makeover
Find out how to build trust and safety with today's consumers.