In Salesforce’s survey, The Connected Shoppers Report, we asked 10,000 global shoppers about where, how, and why they like to shop. Here are some brick-and-mortar-related findings.
UrbanStems, a digital direct-to-consumer (D2C) brand, is providing their customers and partners with great experiences. Here's how they connect the dots between technology and business teams.
Leveling up B2B commerce is so much more than getting products to existing customers. If a company saves you time, you’ll go back again and again. Here's how.
Disruptive change in the communications industry can happen without big efforts within your business. These are three proven ways to make transformation happen.
Consumer goods companies must put the customer at the center of their business — and not just the end consumer. B2B customers want the same great experiences as consumers, so that means optimizing your full value chain to be flexible.
The Dreamforce Retail Keynote dug into the challenges facing retail to uncover ways to redefine engagement, reskill employees, and save retail once and for all.
While brands like KEEN have harnessed artificial intelligence (AI) to grow their business, it's still enshrouded in skepticism. We talked to KEEN about breaking down common myths and misconceptions.