Here’s How to Lower the Cost of Your Post-Holiday Retail Returns
Returns are a friction point for customers and retailers alike, but you can turn every return into an opportunity by following these steps.
Your Contact Center Can Earn Money for Your Company, Too
Every contact center call is a cost for your business. With these practical steps, you can create efficiency and increase your contact center revenue.
How Commerce Leaders Can Cut Costs and Drive Revenue Now
Equip your customer service team with better data to drive memorable customer experiences; here’s how.
Crafting Great Personas Can Inspire Potential Customers to Say ‘Yes’
Doing your research to understand a prospect's business and pain points can help you deliver a strong vision for the future.
Our 11 Best Business Podcasts of 2022
Educate and entertain yourself with this collection of some of our best podcast episodes from the last 12 months, curated by our own podcast team leader.
Your Commerce Team Can Do More With Less – Our Research Shows How
We surveyed 4,000 commerce leaders and analyzed data from 1 billion shoppers to see how businesses are navigating new challenges and finding success.
Economic Headwinds? These Data Strategies Will Help You Sail Smoothly
The right data and automation strategies can help ecommerce brands thrive in today’s economic climate and build resilience for tomorrow.
Millennials vs. Gen Z: How Are They Different?
They may all look young, but Millennials and Gen Z don’t respond to marketing campaigns the same way. Here's how they shop and buy differently.
Consumer Goods Data Will Help You Build Relationships Directly With Your Customers
Companies that have a direct relationship with consumers understand what shoppers want. This data can influence everything from product decisions to retailer relationships.
Small Business Ecommerce: How To Compete with Big Enterprise
If your SMB is thinking big growth, analyze this data to attract and retain the right customers and make them happy with every click.