Workers want empathy, autonomy, understanding, opportunity, and a bigger voice in decision-making. Companies want them back in the office, and can only offer so much while trying to grow in an uncertain time.
If small businesses focused on people, relationships, trust, and values, they could create the great experiences customers, employees, and vendors want.
This Asian Pacific American Heritage Month, our Asiapacforce president, reacts to recent reports of anti-Asian violence and offers solutions to support Asian colleagues and the wider community.