Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
Customer service is especially critical during this new time of normal. Learn how Lippert Components is supporting its RV customers from home and building stronger relationships through teamwork, soft skills, and agility.
In times of upheaval, middle managers are on the front lines. They see what’s happening on the ground with customers, suppliers, and partners and are often better equipped to spot opportunities.
From new work-from-home environments to shifting global economics to formerly unthinkable news, there's no question that we’re coping with a lot right now. Here are some of the latest stories from the blog that we hope you'll find helpful.
As part of our B-Well Series, Trevor Noah catches up with Salesforce Senior Vice President of Employee Marketing and Engagement Jody Kohner to discuss how humor helps us lead in times like these.
IT Visionaries Podcast on Protecting and Empowering your Employees, Customers, and Communities During Times of Crisis featuring Sarah Franklin (Salesforce) and Julie Cullivan (Forescout Technologies).
Salesforce customer support spans the globe in 12 countries, supporting customers in 11 languages. In response to the coronavirus pandemic, here's how we moved service teams to work from home.