When the government understands who its customers are and what they need, the public sector can better leverage technology to create meaningful connections.
In the first of a 3-part series, our Success Cloud team shares tips designed to help you deliver business value faster. This post focuses on learning how to get the most out of Salesforce.
Customer service is the most customer-facing ally a company has to drive loyalty. Top performers know if you lose your customer's loyalty, you lose revenue, profits, and margins.
We're proud to announce the first Salesforce Tower in Asia Pacific, "Salesforce Tower Tokyo." This news comes with a commitment to add 2,000 jobs in Japan over the next five years.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
At Connections, get tactical tools to drive revenue growth, which covers everything from quick tips to boost conversion to long-term growth strategies.
Read about how Supermums founder Heather Black is on a mission to inspire 200 parents from across the globe to change their careers by 2020, and how Salesforce fits into her vision.
Per Scholas is a Trailblazer in their community on a mission to create equality in the workplace and Salesforce.org has announced a grant of $500,000 to the nonprofit.
Cindy Robbins, Salesforce President and Chief People Officer, shares our ongoing commitment to equal pay and the results of our 2019 company-wide assessment. Read the results.