You’ve been mapping the customer journey for years. But employee journey maps offer HR a depth of understanding into employee needs, expectations, job satisfaction, retention, and turnover.
We asked nearly 30 speakers from the Black, Latinx, Indigenous, and LGBTQ+ tech community — founders, CEOs, executives, authors, activists, musicians, and more — about what it means to drive racial equality. This is what they shared.
In the #BossTalks season finale, Salesforce Chief Philanthropy Officer Ebony Beckwith and The Cru CEO and founder Tiffany Dufu say a personal board of directors can help guide your career and life.
Going digital with field service management makes customer satisfaction easy for discrete manufacturing. Learn how to exceed customer expectations today.
Deloitte Consulting CEO Dan Helfrich speaks with Monica Langley of Salesforce about sports metaphors, captains vs. coaches, and why horseshoes are greater than circles.