Self-service is a powerful tool for customers to quickly find answers to common questions. Ensure your self-service channels make the biggest impact with a few simple steps you can do in one hour.
Women’s College Hospital (WCH), Toronto, is normally outpatient only, but the hospital transformed its facility to accommodate patients infected with COVID-19 and opened a COVID-19 Assessment Centre for diagnostic testing.
Deloitte and Salesforce share scenarios about how the world might evolve in three to five years, and how leaders can think about preparing for next steps at their organizations.
The Governor’s Office of Economic Development (GOED) migrated disparate systems to a singular, integrated digital platform so citizens can get the resources they need.