We developed a five-part video series sharing advice on how to "Plan, Engage, Reopen and Reinvent" as companies manage their employee and customer experiences in the new normal we all face.
Here’s advice on how to develop a listening engine to help operationalize customer feedback and start delivering more empathetic service today.
Paladina Health, a Colorado-based health care company, can spend six months to a year setting up a new client. The recent COVID-19 pandemic shrunk the company’s sales cycle and onboarding timeline. To address this reality, they had to throw out their typical playbook.
Salesforce Research finds consumers want small businesses to succeed post-pandemic. Here's what they need to keep buying.
AI is supporting businesses and driving growth in many ways. Creating intelligent experiences that empower both businesses and customers is critical during this time. Here are 6 ways AI can help your organization today.
Possible pandemic scenarios every retail bank needs to consider, plus five “no-regret” actions they can all take now.
Paladina Health used its existing healthcare CRM to develop a ground-up return-to-work solution in less than three weeks. Here's how.
Michelle Cirocco uses her platform as the Executive Director of the Televerde Foundation — and as someone once incarcerated — as a testament to the power of giving people a second chance. Here's how
Small businesses are struggling to adjust to a new normal. Here’s how (and where) to seek additional funding.
It's important to maintain data privacy around health and personal information while building employee trust to reopen safely. Here's how to do it.
