![[Illustration] A service rep delivers proactive customer service](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/11/proactive-customer-service-1500x844_60k.jpg?w=889)
Discover how to develop a proactive customer service strategy and win a competitive advantage.
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A simplified toolset is the secret to strong, secure, centralized data that fuels effective AI.
The goal with CRM integration is to host complete, accurate data from your business software to give you a complete picture of your business and customers.
Deliver high-quality data more efficiently with data integration products and tools built for your CRM and Tableau. Seamlessly connect data sources and add personalized functionality to dashboards.
Cold calling may be scary at first, but it’s effective. Here’s how you can master this tried-and-true sales technique.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Generative AI is poised to reshape CRM across companies in the years to come. See how this buzzy new tech, when used with your CRM, can help your teams work more efficiently and create better customer experiences.
Here's why Einstein 1 can help businesses of all sizes exceed customer expectations.
