UX designers can limit design debt, strengthen customer relationships, and build customer trust. That's why you need one for your CRM platform.
Read this blog to understand what an ERP system is is, the difference between ERP & CRM, and benefits of integrating an ERP with Salesforce.
Using a cloud-based system, you can collect data from disjointed ERPs, organize it to provide a single source of truth, and put it to work.
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
Get the Salesforce perspective on blockchain technology — it's set to alter how we share, authenticate, and transmit information.
As customers gravitate en masse toward digital self-service channels, it's critical to track and measure your performance. But how? The answer is understanding Return on Experience.
What does it look like to market, sell, and engage your audience from anywhere? Our latest customer stories featuring Sonos, e.l.f. Cosmetics, and Spalding show how to get more from digital.
For good reason, trust factors into everything a company does.
The president of Pearson's UK and Global Online Learning talks micro-degrees, emotionally intelligent interactions, and more.
