Customer 360

Check out some of our favorite innovations from the Winter ‘23 release to help you maximize your investment in Salesforce.

Our COO explains how your business can get the most value from technology while moving fast and minimizing risk.

Marketing Cloud Customer Data Platform, Engagement, and Intelligence innovations help make every customer moment more personal, valuable and memorable.

Discover how L’Oréal combines beauty and tech to deliver its most personalized experiences yet.

IT teams are too bogged down with routine requests. MuleSoft automates routine work and integrates systems to free up time and move your company forward.

PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.

Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.

One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.

Learn how IBM is innovating for the next 100 years of work with channel-based communication.

In 1886, Carl Benz introduced the first automobile. Today, innovation at Mercedes-Benz looks different. Learn how Mercedes innovates around customers.