How do you shift to a customer-centric mindset? The 360 Perspectives blog series is designed to deliver the insights, information, guidance, and know-how you need to start (or continue) this journey.
The first step in your customer 360 transformation is understanding the importance of changing mindsets in your organization. Learn why.
Here are some insights we learned during Dreamforce ’19 that will help you build a single source of truth for your customer.
Today’s customer expects your business to deliver connected experiences across channels and departments — and you want to meet their expectations. Learn how.
Missed the keynote at Dreamforce ’19? We've got you covered. Read about all the top moments and latest announcements here.
Here’s your one-stop-shop for all the big announcements coming out of Dreamforce and where to find more information on each.
Here are our picks for the can’t-miss sessions and experiences for all things digital transformation at Dreamforce this year.
Commerce professionals are incredibly busy (especially during the holiday season). Here's our recommendations for getting the most out of your Dreamforce '19 experience.
Learn how uniting departments and obtaining a 360-degree view of your customers is possible. Check out the Customer 360 Experience at Dreamforce '19 to help you envision your connected customer experience.
Salesforce Customer 360 is structured to make that path easier for administrators to achieve customer-centricity. Here's how a unified approach looks like for a service organization.
