United Football League’s partnership with Salesforce brings fans closer to the game with instant customer service and the first AI agent-powered broadcast.
The difference between a smooth agent-to-human handoff and a dead end? It’s how well an AI agent preserves context, maintains continuity, and empowers the right human to take over.
Learn how Salesforce AI helps small businesses deliver smarter, faster, and more personalized experiences at scale.
Intelligent automation could be as transformative as cloud computing, and is already helping companies cut costs. We explain what it is and how your business can benefit.
Climb the Agentblazer levels and earn the new Agentforce Specialist Certification.
Discover the foundational strategies and technologies needed to light up your fiber subscriber experiences.
The future of customer service will be a dynamic collaboration between AI and humans. Here’s how forward-thinking companies can stay ahead.
If your SMB is thinking big growth, analyze this data to attract and retain the right customers and make them happy with every click.
Curious about what’s on the horizon for the future of field service? Keep an eye on AI.
