Consumers are more wary of sharing their personal data. Brands need to be transparent with their data use, and offer their shoppers access to real value and control to win their trust. Here’s how the rules have changed.
Businesses are considering sales performance metrics that shift focus to long-term relationships — with both customers and employees.
Digital process automation is working behind-the-scenes to streamline experiences and simplify integrations.
89% of sales professionals said sales ops play an indispensable role in growing the business. How? Ensuring predictable revenue.
Many content consumers are spooked by how content recommendations can seem invasive. But the flip side, when done correctly, is you get the content you need so you can make decisions faster.
As more customer service agents work remotely, managers need new tools to measure, mentor, and equip their teams for success.
Nine out of 10 customers rely on our partner apps and experts, and 70% of Salesforce implementations are led by one of 132,000 credentialed Salesforce experts. Read on to learn more about our economic and business partnership ecosystem predicted to create 9.3M jobs and $1.6T in new business revenue by 2026.
New digital dining conveniences such as online ordering can help restaurants drive revenue and keep customers happy.
As newer generations of employees join the government workforce, offering digital processes across the entire employee lifecycle is crucial.
