Your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience and retain customers. Here’s how they can accomplish this now.
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
Customer service is especially critical during this new time of normal. Learn how Lippert Components is supporting its RV customers from home and building stronger relationships through teamwork, soft skills, and agility.
In this unprecedented time, get ways to quickly pivot your retail experiences to digital — and see how brands are tackling traffic challenges head-on.
In February 2020, Salesforce turned its World Tour Sydney conference into a virtual event in just 10 days. Here’s what we learned, along with tips for how you can do the same for your company.
Valpak shares what they've learned about the digital transformation of the lead-to-cash process.
By adjusting business models, focusing on the customer, and creating deeper patient connections, medical device companies can thrive in this new world of value-based care.
Data silos create inconsistent information, an inability to grow or scale processes, and redundancies between departments. They create myriad problems for organizations, and nearly every industry feels the pain.
We’ll share tips on employee communications, customer communications, solving for revenue challenges, and maintaining customer relationships in a work from home era.
