Transforming your customer service experience to deliver highly-personalized, efficient service isn't always easy. Find out how you can take customer satisfaction to the next level with Service Cloud at Connections '19.
How can insurers create better customer experiences for their members? Find out how Blue Cross Blue Shield of Michigan is enhancing and personalizing customer touchpoints.
The B2B relationship between CG companies and traditional retailers still drives the vast majority of CG sales, so solving problems in this relationship will be key to success.
Customers are asking for personalized, relevant experiences, and when retailers listen, it pays off. Here are some recommendations for personalizing the shopping experience using Salesforce.
Today, we’re launching Pardot Business Units to provide regional teams and sub-brands the tools they need to reach their own segmented audiences. Learn more about how these new features further expand our enterprise-grade marketing automation and personalization) solution.
Check out the highlights of Salesforce Basecamp Instanbul — one thousand customers, partners, and technology enthusiasts came together to learn how companies can deliver amazing customer experiences.
Want to go to Connections, but can't commit to the full schedule and cost of the conference? Grab your free Free Expo+ pass to get a taste of the innovation and inspiration at the event.