To keep you and your customer service team inspired, we’ve rounded up our favorite customer service motivational quotes from some authors and experts.
We're excited to announce that Quip for Sales is part of a new Salesforce solution that enables sales teams to optimize sales productivity. Find out how.
Fourth Industrial Revolution technologies has changed the way people receive, interact with, and interpret information. Companies must also adapt to meet and deliver on evolving customer expectations and needs — this is called service on the edge.
Here are the top three trends from the Digital Banking Report financial services marketers need to understand to prepare for marketing in this ever-changing, data-rich world.
Know how to make an impact while delivering best-in-class customer experiences and engagement in marketing, commerce, and customer service? We want to hear from you.
One size doesn’t fit all when it comes to marketing attribution. Learn the basics of attribution, the available models, and which ones work best for your org.
Get started on your new (or improved) customer experience strategy with these four steps and deepen engagement with your customers.
Streamlining and sharing data between Service Cloud and Marketing Cloud allows both teams to tackle productivity and compliance challenges.
This week on the Marketing Cloudcast, we talk with Rich Wilson, Global Customer Experience Lead at Kimberly-Clark Professional.
