Salesforce puts a high value on customer service, so it is a program architect’s job to identify customers’ pain points to prescribe solutions that address their challenges.
Digital transformation is never an easy undertaking, but we're here to guide the way. Here's a handy guide for getting started with digital transformation using Salesforce.
The Mission creates high-quality content about business, marketing, IT trends, health and self-improvement, and the backstories of influential changemakers.
In the second of a 3-part series, our Success Cloud team shares tips to help your organization and end users adopt and use Salesforce in a way that's valuable to your unique organization.
With Community Cloud, you can build beautiful, CRM-connected experiences — fast — and engage with your customers, partners, and employees from desktop to mobile.
In the first of a 3-part series, our Success Cloud team shares tips designed to help you deliver business value faster. This post focuses on learning how to get the most out of Salesforce.
Learn how to better run your business with Salesforce with our top tips and case studies.
Success Cloud helps personalize customer relationships by putting the customer first, planning for the entire customer journey, and transforming ways to think and work.
Did you know that you can suggest and shape future Salesforce product features? Read on to learn about the IdeaExchange and about two features that our community recently suggested.
Check out our 2018 holiday shopping report with analysis from over 500 million global consumers. Shoppers were ready to buy early, and retailers were ready to meet them across a variety of channels including social, mobile, and email.
