Information silos and poor data quality can bedevil the delivery of topnotch customer experiences. Here's what to do about that.
This post is from Martin Kihn, SVP Strategy, Salesforce Marketing Cloud. It’s part of our Moment Makers series, which takes a deep dive into how marketers use technology to build data-driven customer experiences…
It's not about technology. Let's talk about the ethical use of personal data that public health authorities and epidemiologists need.
Here’s the real story of how Verizon successfully merged enterprise sales teams from AOL and Yahoo.
It's a great time to revisit our assumptions about our customers.
When the only constant is change, how can you make smart decisions for your organization? The answer is data. Here’s a look at three key data insights driving CMO decision-making today, informed by the State of Marketing and other consumer research.
As purchasing habits shift to a new normal, grocers will need to move shoppers past transactions and build loyalty.
Nearly 7,000 marketing leaders across the globe share their insights.
Use these practical tips to enhance your Analytics 360 instance and optimize integration with Marketing Cloud.
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
