Salesforce’s Design team has developed a philosophy that centers relationships as the building blocks of business and social value. Here’s why we think it works.
OneUnited designed its customer engagement strategy with the trust and financial wellness of its customers in mind. It cut through the noise to educate and empower as many people as possible.
Supercharge your skill set and open the door to more career opportunities with the Salesforce Strategy Designer Certification.
UX designers can limit design debt, strengthen customer relationships, and build customer trust. That's why you need one for your CRM platform.
Outsized challenges add to the daily stress your contact center agents face. Here are data-backed strategies to build trust and support their wellbeing now.
Design debt is sneaky and no amount of strategy will completely prevent it. But that’s okay, because waiting for perfection hinders progress.
Discover what Salesforce Designers do, why user needs are the focus, and how adding design skills can help boost your career.
Training service agents to interact with customers through an inclusive lens is critical. This punchlist can help.
