![two illustrative heads](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/09/Cross-Pollinate.jpg?w=889)
Can You Trust NFTs? These Two Fintech Execs Have Thoughts
Two execs, one dealing in gold, the other in crypto. Both are redefining the fintech landscape and placing trust at the heart of their business.
![A woman sits behind the wheel of a car at a dealership: trends in automotive](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/09/auto-trends-blog-img_08_2022.jpg?w=889)
When Selling Cars, Know Your Customers or Lose Them
Having years of customer data and history is clearly an advantage when it comes to closing a deal. Our new research shows how the industry is investing in data and connected vehicles.
![Hands holding a OneUnited ATM card](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/02/redesigning-banking-racial-wealth-gap-header-v.1.1.jpg?w=889)
One Bank Set Out To Close the Racial Wealth Gap — Here’s What Happened
OneUnited designed its customer engagement strategy with the trust and financial wellness of its customers in mind. It cut through the noise to educate and empower as many people as possible.
![Four people sit at a table discussing work, a possible impact of automation.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/automation-future-of-work-blog-img_08_2022.jpg?w=889)
So You’ve Automated Everything — What’s Left For Your Employees?
Will work become harder as menial tasks disappear, or will people feel creative and more focused? Here’s what the experts say.
![RBC Wealth Management logo amid illustrated forrest](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/production-rbc-resource-card-1200x675-2.jpg?w=889)
How RBC Wealth Management Exceeded Client and Advisor Expectations
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations. Here's how they pulled it off.
![Two women looking at government technology on a computer.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/PUB-SEC-TRENDS.jpg?w=749)
Understand What Your Customer Wants When Delivering Digital Government Services
It’s more apparent than ever that trust between constituents and government is the foundation required to deliver important services successfully.
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How PayPal Unifies Teams and Systems for Better Customer Experiences
PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.
![A team looks at notes on a wall to create a customer service automation process](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/customer-service-automation-blog-img_08_2022.jpg?w=889)
Automation Can Improve Your Customer Service — These 5 Questions Will Get You Started
Between customer expectations, digital transformation and workplace disruption, the demand is high for customer service teams. Here’s how to implement automation for less friction and more productivity.
![illustration of smart contracts](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/smart_contracts.jpeg?w=889)
Smart Contracts Can Help You Win Web3 – Here’s How They Work
As we move into a Web3 world, blockchain can help make the businesses of the future more trustworthy, streamlined, and credible.
![An abstract image of CRM and connected icons around the word CRM.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/feature-crm-blog-post-feature.jpg?w=889)
What is a CRM for Nonprofits and Education Institutions?
A CRM is customer relationship management technology that helps nonprofits, educational institutions, and businesses manage their relationships with current and prospective constituents, students, and customers. A CRM gives organizations the tools to streamline…