![male healthcare professional sitting with a mother and child looking at files](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/03/Trust_public_sector.jpg?w=889)
Erosion of Trust Undermines the Public’s Reliance on Health Departments
How government agencies can harness public health information to enhance health and human services and build trust.
![illustration of three people in doctor coats standing around the capitol building](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/02/government-healthcare-systems-header.jpg?w=889)
How Government Healthcare Can Prevent Global Illness
If vaccine response can be triggered and implemented in days, imagine the possibilities of a planned, data-driven illness prevention and medical care system. One doctor analyzes how international government healthcare could be doing more at global scale.
![male and female business colleagues looking at a shared computer screen: insurance technology trends](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/02/insurance-technology-trends.jpg?w=889)
Insurance Technology Is Changing the Industry — Here’s How
Discover the latest insurance technology trends that help carriers deliver a better customer experience, from distribution to underwriting.
![Four coworkers in an office wearing masks and talking, perhaps about change management best practices.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/02/150kb.jpg?w=889)
3 Change Management Tips To Keep Service Agents Agile
Change management is paramount as companies serve customers digital experiences. These tips can help your service teams.
![illustration of five hands stacked together in a circle](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/02/advance-digital-transformation-header.jpg?w=889)
To Advance Your Digital Transformation, Start With These First Steps
We asked leaders across industries about the tangible actions that power their company’s digital transformation in just one hour, one quarter, and one year.
![illustration of on person using a mobile device and another person using a web page](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/what-is-digital-experience-cloud-header.jpg?w=889)
What’s the Fast Track To Perfect Digital Experiences?
We built Experience Cloud to connect your websites, portals, mobile apps, and other digital touchpoints. These two customer stories show its powerful potential to build loyalty, accelerate any process, crunch data quickly, and give customers what they want.
![two people looking inside an open delivery box](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/07/direct-to-consumer-ecommerce-kind-snacks-header.jpg?w=889)
How a B2B Snack Food Pioneer Tackled D2C Channels – And Won
Learn how health food company KIND Snacks crafted its direct-to-consumer sales and subscription service to create deeper customer connections, increase their customer knowledge, and build an innovative (and successful) ecommerce channel.
![illustration of a person jumping up a flight of three stairs](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/02/digital-transformation-stats-facts-header.jpg?w=889)
3 Digital Transformation Stats and Facts People Get Wrong
Team mindsets and long timelines make digital transformation a journey rather than a destination. Is your organization moving forward? Or just running in place?
![Illustration of two people looking at candidate profiles on a wall. One is centered and starred as the top choice.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/02/2022-01-360BlogHeader-TrailblazingTalent_1500x844.png?w=889)
What Hiring Managers Should Look for When Hiring for Salesforce Roles
Finding the best Salesforce talent isn’t just about looking at a candidate’s experience. Assessing these three Trailblazing characteristics is key.
![Photo of a customer scanning a phone to a device someone else is holding: build customer loyalty](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/01/GettyImages-1219269798.jpg?w=889)
Sometimes the Best Customer Service Innovation Means Flipping the Script
Good leaders know they don’t have all the ideas. Instead, they look at what could be possible — and sometimes thinking big pays off.