Digital Transformation

As we move into a Web3 world, blockchain can help make the businesses of the future more trustworthy, streamlined, and credible.

A CRM is customer relationship management technology that helps nonprofits, educational institutions, and businesses manage their relationships with current and prospective constituents, students, and customers. A CRM gives organizations the tools to streamline…

Your customer service team isn't the only ones responsible for customer service. Your entire company is.

Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.

Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.

To provide tailored, zero-carbon solutions as a service, global energy player ENGIE needed to connect its teams. Here's what it did.

The jobs of the future will be reliant on digital skills. But how does society draw forward people to fill that need quickly and equitably?

What do customers need and expect from your business today? We surveyed more than 13,000 consumers and nearly 4,000 business buyers to find out.

In 2019, e.l.f. closed all brick-and-mortar stores and invested exclusively in the digital customer experience. Here are seven lessons they learned.

Hear why Mascoma Bank believes a digital foundation is crucial to delivering products and services the way customers expect.