![woman attaching her electric vehicle to a charging cable.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/sustainable-supplier-relationships-blog-header.jpg?w=889)
Why the Future of Utilities Is All About Adding Value to Customer Experience
By disentangling customer information siloed across multiple systems, utilities can unite marketing, sales, and service to give customers the experiences they want.
![disembodied person holding a tablet while also using their laptop](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/low-code-ai-app-building.jpg?w=889)
How the Best Low-Code Tools Use AI for Impressive Results
Artificial intelligence's data paired with low code can speed app development.
![A patient and a doctor speak via their computers](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/12/healthcare-gets-amazon-treatment-header.jpg?w=887)
How Can Providers and Health Plans Improve the Patient Experience in Healthcare?
Hint: Reimagining patient engagement to mimic the ease of Amazon shopping or the personalization of Netflix can improve the patient experience.
![People sitting around a conference table in an office](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/state-of-crm-technology-header.jpg?w=884)
Max Out Your CRM: State of CRM Research Has 8 Tips and Insights To Help
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
![woman using 2FA from her phone - cybersecurity best practices, secure data](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/07/cybersecurity-best-practices-blog-header.jpg?w=889)
Cybersecurity Best Practices: Secure Your Small Business Data on the Cheap
Steps your small business can take to provide major cybersecurity gains for relatively little time and money.
![illustration of Tony Wells, USAA and Michael Smith, Estée Lauder Companies](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/business-strategies-header.jpg?w=889)
Business Strategy, Two Ways: Leaders Go Head-To-Head on Personalization, Gen Z, and Tech
Top execs from two very different industries — automotive and cosmetics — discuss reverse mentorship, personalization, tech advancements and so much more. Turns out they have a lot in common.
![illustration of two co-workers high-fiving](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/business-tips-header.jpg?w=889)
What Can You Do in an Hour? Quick Business Tips That Work
What does success look like in a remote environment? We asked five executives for their best business tips to help you make fast progress in just an hour, a single quarter, or a year.
![man looking at a screen full of colleagues on a conference call: employee experience pulse research](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/employee-experience-pulse-research.jpg?w=889)
97% of IT Leaders Agree on One Important Thing — Are You With Them?
Drive digital transformation by investing in the best asset at your company: your people.
![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/21500.jpg?w=889)
vineyard vines CIO Believes Data Is for Everyone
Karen Beebe, CIO of vineyard vines, explains why making retail data more accessible could redefine retail.
![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/08/SOM-0Stocksy_txp88c3f5ceRw9300_Medium_1750738.jpg?w=889)
84% of Marketers Say Customer Expectations Are Changing Their Digital Strategy
With insights from more than 8,200 marketers, this year's State of Marketing Report reveals the biggest priorities and challenges that will shape the future of marketing strategy in 2021 and beyond.