![middle-aged man washing dishes gamified employee learning](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/proctor-gamble-gamification-employee-learning-header.jpg?w=889)
How Gamification Is Helping Procter & Gamble Boost Employee Learning
The popular name in household products is taking on an aggressive digital transformation, supported by a commitment to helping employees learn and grow — with gamified learning playing an important role.
![Woman shopping on her tablet outdoors](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/current-buying-trends-shopping-index-header.jpg?w=883)
How COVID Relief Bills Changed Current Buying Trends
After four consecutive quarters of massive consumer digital adoption, numbers from a billion global shoppers in 51 countries give us the clues to help forecast future demand.
![Customer signs for a package](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/all-digital-customer-has-arrived-v2.jpg?w=889)
The All-Digital Customer Has Arrived — Is Your Business Ready?
What does it look like to market, sell, and engage your audience from anywhere? Our latest customer stories featuring Sonos, e.l.f. Cosmetics, and Spalding show how to get more from digital.
![engineers working on project](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/software-engineers-working-together.jpg?w=885)
Why IT Implementations Fail, and How a Business Capabilities Assessment Improves Your Odds of Success
Just 16% of executives say their organization’s digital transformation initiatives have resulted in better business performance. A business capabilities assessment can help.
![financial advisor with young couple financial services](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/financial-advisors-changing-expectations-automation-header.jpg?w=889)
Why Financial Services Automation Is the Answer To Changing Expectations of Advisors
The financial advisor-client relationship has never been more important, leading to important shifts in the advisor role.
![retail bank financial service trends FINS](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/banking-service-trends-retail-financial-header-image.jpg?w=889)
Bringing Service Back To Banking
To meet new consumer demands, retail banks need to prioritize improvements to customer experience with the help of autonomous finance.
![Father and son remove laundry from dryer](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/bsh-appliances-datorama-marketing-data-header.jpg?w=889)
Global Appliances Manufacturer Connects Data To Engage Customers and Build Brand-Loyalty
BSH Home Appliances has 17 brands and 40 facilities spread throughout the world. Here's how they created a platform to unify all that data to improve efficiency in collection and reporting.
![Woman working on laptop](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/04/Woman-working-home-laptop.jpg?w=749)
Employee Experience (EX) Key To Moving Business Forward, According To IBM
Companies that prioritize employee experience are better positioned to to pull ahead and build competitive advantages.
![illustration of government office/ public sector workers helping people](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/03/government-better-user-experiences-header.jpg?w=889)
Governments Should Take a Cue From Apple’s App Store To Create Better Constituent Experiences
As the public sector upgrades its technology to serve citizens, it needs to provide superior user experiences with support structures to encourage the public to use the technology.
![the sun at the horizon behind a telecommunications tower](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/03/communications-service-providers-trends-header.jpg?w=889)
3 Telecommunications Trends Paving the Way for New Growth for Communications Service Providers
What should communications service providers be planning now that businesses and consumers expect more than just phone service and streaming? 5G possibilities like omni-channel touchpoints, experiential perks and services, and an expansive partner ecosystem.