![Illustration of a waterfall](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/01/spring-release-preview-header-v1.1.jpg?w=889)
The Spring ’21 Release Is About To Bloom — Preview It Now!
Mark your calendar for February 15 when all release innovations will be globally available.
![Colleagues viewing a presentation](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/01/headless-commerce-customer-experience-1.jpg?w=882)
Headless Commerce in 5 Steps – and How To Convince Your Org You Need It
Use APIs to separate the front end and back end of your ecommerce tools for a more frictionless, targeted customer experience.
![Sales team working on their new plans](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2021/01/sales-leaders-share-advice-header.jpg?w=889)
Sales Leaders Share Top Advice for Success in 2021
Here's how to prepare yourself for the challenges ahead.
![Mother and child enjoy fun moment](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/12/2020-was-not-all-bad-header.jpg?w=889)
2020 Wasn’t All Bad — Really — Here Are 6 Incredibly Positive, Powerful Takeaways
What can you say about a year in which “pandemic” was Merriam-Webster’s word of the year? It turns out, a lot that’s good.
![Man and Einstein view live stream on television](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/12/dtx-trailblazer-recap.png?w=889)
Collaborate, Learn, Give Back: Highlights From the First-Ever DreamTX
The first-ever DreamTX was the stuff of legends. Catch this recap and grab the link to view all the sessions.
![Woman using the computer for customer self service](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/03/self-service-updates-needed-during-crisis-header.jpg?w=889)
What You Can Do In 1 Hour To Enhance Your Customer Self-Service
Self-service is a powerful tool for customers to quickly find answers to common questions. Ensure your self-service channels make the biggest impact with a few simple steps you can do in one hour.
![child studying in isolation](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/12/Child-studying-isolation.jpg?w=716)
A Leader in Online Learning Predicts the Future of Education
The president of Pearson's UK and Global Online Learning talks micro-degrees, emotionally intelligent interactions, and more.
![A doctor takes a patient's temperature](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/05/wch-toronto-record-time-covid-19-assessment-solution-header.jpg?w=881)
How a Toronto Hospital Launched a COVID-19 Assessment Solution in 4 Days
Women’s College Hospital (WCH), Toronto, is normally outpatient only, but the hospital transformed its facility to accommodate patients infected with COVID-19 and opened a COVID-19 Assessment Centre for diagnostic testing.
![man baking in front of industrial oven small business](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/12/smb-post-covid-business-operations.jpg?w=889)
Changes To Business Operations Will Remain Post-COVID, Say 81% of U.S. Small and Medium Businesses
How does an SMB begin to digitally transform? And why is it important for your SMB to consider now?
![Woman wearing face mask](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/12/effective-grants-management-build-trust-header.jpg?w=889)
By Overhauling the Tech Used To Manage Grants the State of Utah Grew Trust With Constituents
The Governor’s Office of Economic Development (GOED) migrated disparate systems to a singular, integrated digital platform so citizens can get the resources they need.