Jennifer Lee is the Lead Admin Evangelist at Salesforce and has 10+ years of Salesforce experience. Here she explains her top four tips for new Salesforce Admins.
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Get hands-on with Data Cloud, Prompt Builder, and Einstein Copilot today.
Invest the time to improve your knowledge base and reap the rewards as AI helps your customer service team be more productive.
An evolving telecom wholesale landscape has led to expanded offerings for sales teams, making technology critical to optimizing complex processes.
Bridge the AI trust gap by getting digital sovereignty right.
Are you an #AwesomeAdmin who just needs that Salesforce Certification to make it official? Or maybe you’re brand new to Salesforce and want to explore your admin career options. No matter your path, use the answers to these six questions to help you earn your certification.
Here’s how to set your agents up to deliver the best contact center experience for your customers.
Build your agenda for our May 22-23 event with these can’t-miss activities.
Your service operations set up has a direct impact on customer experience. Here’s why an omnichannel contact center is best.
