![The Beginner’s Guide to IT Vendor Management](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/it_vendor_management-1.jpg?w=500)
The Beginner’s Guide to IT Vendor Management
Discover the benefits and challenges of building an IT vendor management strategy to save your organization time and money in the procurement process.
![3 Steps to Transform Your Business for the Age of the Customer](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/Untitleddesign-1.jpg?w=500)
3 Steps to Transform Your Business for the Age of the Customer
Today’s customers have markedly higher expectations of companies than ever before, according to Salesforce Research’s new “State of the Connected Customer” study. In the Age of the Customer, technology has empowered customers to…
![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/6a00e54ee3905b883301bb07d87ea3970.jpg?w=759)
12 Customer Service Tools That Will Make Your Customers' Lives Easier
More and more organizations are providing customer service tools to encourage consumers to have greater interaction with their brand. In this article, we list 12 useful customer service technologies you can use to empower your customers.