![Coworkers sit in on a discussion to help navigate their AI path.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/07/AI-path1.jpg?w=879)
AI is Coming — Here’s How to Get Ready
From ordinary to extraordinary. Unleash the AI revolution in your organization.
![An illustration of three people reading knowledge base articles from their devices](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/07/SFC-22038-How-to-Write-a-Good-Knowledge-Blog-Img_v1.jpg?w=889)
How You Can Write a Good Knowledge Base Article
An effective knowledge base article is clear, engaging, and helpful. Here's how to write one (with some help from AI) that your customers will love.
![2 women working with robotics](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/10/fourth-industrial-revolution-blog-img_02_2023.jpg?w=889)
What Is the Fourth Industrial Revolution?
From AI to Web3, these are the technologies catapulting business and society into the next phase of humanity.
![Illustration of a man with hand on chin thoughtfully considering four floating icons representing a user and graphs](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/07/AdobeStock_655083580.jpeg?w=658)
Designing Personalized User Experiences with Data and AI? Keep This in Mind
To exchange personal information, users need to feel there’s a mutually beneficial relationship. Design experts discuss the future of trust.
![Trailblazer Jonathan Fox in his golden hoodie stood with Astro wearing a military outfit.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/08/2022-06-360Blog-JonthanFox-1500x844-1.png?w=889)
5 Ways to Identify and Promote Transferable Military (And Non-Tech) Skills in the Salesforce Ecosystem
From British Royal Military Police to Golden Hoodie recipient: Discover how Trailblazer Jonathan Fox landed his dream job in tech and helped other veterans and military spouses realize their potential within the Trailblazer Community.
![Astro waving you into a laptop to continue your learning journey with Trailhead.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2022/06/2022-04-360Blog-SignUpforTrailhead-1500x844-1.png?w=889)
Signed Up for a Trailhead Account? Here Are Your Next 4 Steps
Signing up for a Trailhead account is just the beginning! Discover four next steps you can take today to accelerate your Salesforce learning and career journey.
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Your Guide to Government Cloud FedRamp and DOD Impact Levels
Review the different impact levels of FedRAMP and the Department of Defense. Learn how MuleSoft Government Cloud can provide an authorized cloud platform for government IT teams.
![Two warehouse workers, a man and a woman, look over many large spools of fiber. / fiber to the home](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/GettyImages-750415677.jpg?w=889)
Trying to Gain Fiber Internet Customers? 3 Ways AI Can Help
By incorporating AI into your processes, you can not only acquire new customers faster, but make the experience better for your current ones. It’s all about efficiency.
![People, technology, and data all work collaboratively when you focus on ai adoption.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2023/06/success-ai-adoption-blog-image.jpg?w=889)
3 Steps to Strategic AI Adoption
Unlock the future. Embrace AI-driven growth with a tailored strategy.
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Salesforce Announces AI Cloud – Bringing Trusted Generative AI to the Enterprise
AI Cloud is a suite of capabilities optimized for delivering trusted, open, and real-time generative experiences across all applications and workflows.