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Saving Retail: How to Redefine Engagement and Reskill Employees
The Dreamforce Retail Keynote dug into the challenges facing retail to uncover ways to redefine engagement, reskill employees, and save retail once and for all.
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Blazing Trails Podcast Returns With Game of Thrones Star, Emilia Clarke
The Blazing Trails podcast from Salesforce Studios returns with Game of Thrones Star, Emilia Clarke. Stay tuned for the next episodes inspired by Dreamforce ‘19 on topics like business as a platform for change, sustainability, equality, and personal triumph.
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Transformation Trends: Highlights in Artificial Intelligence From Dreamforce ’19
Artificial intelligence’s potential to help us work smarter is immeasurable. Still in its infancy, we’re collectively learning how to use it, regulate it, and build it responsibly.
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SMS Dreamin’: How Mobile Messaging Powers Great Customer Service Experiences
Learn how our team elevated the Dreamforce experience through SMS with real-time messaging and user-friendly service.
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Diversity, Similarities, and the Power of Partnerships: SMB Leaders Share Takeaways
We caught up with five small business leaders who attended Dreamforce ’19 to hear their takeaways from the event. Here's what they shared.
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How We’re Committing To the 2019 Sustainable Development Goals
How individuals can harness what they learned at Dreamforce to accelerate the decade of delivery.
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4 Ways Service Organizations Can Become Human-Centric
Human-centric service is personal, intelligent, trusted, and inclusive service at scale. From your customers to your employees, learn the four pillars of human-centric service everyone should focus on.
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The Customer Centric Mindset: Put Your Customer at the Center of Everything
Here are some insights we learned during Dreamforce ’19 that will help you build a single source of truth for your customer.
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Infographic: Dreamforce ’19 by the Numbers
Explore Dreamforce 2019 in this infographic — innovation, fun, and giving back.