Have you heard the news? Dreamforce 2022 — primed to be our most impactful Dreamforce ever — will return to San Francisco from September 20 through September 22, bringing the entire Salesforce community…
Historically Black Colleges and Universities (HBCUs) are more than just higher education institutions. They are sources of accessibility, equity, opportunity, and innovation. Moreover, they say people make a place, and that is certainly…
This post was originally published on 7/11/2016 and updated on 8/12/2022. While the need for a constituent relationship management (CRM) system and an overall CRM vision has become clear, many organizations have struggled…
A CRM is customer relationship management technology that helps nonprofits, educational institutions, and businesses manage their relationships with current and prospective constituents, students, and customers. A CRM gives organizations the tools to streamline…
You may have heard of the Data, Information, Knowledge, Wisdom (DIKW) pyramid, but just imagine what kind of wisdom you would — or more likely wouldn’t — gain if the quality of the data…
“There is something completely unfair about the fact that I am denied the right to education because I am a girl.” Malala Yousafzai Nobel Peace Prize Winner Salesforce.org was honored to have activist…
Salesforce technology is used around the world by companies, nonprofits, and educational institutions. But at some colleges and universities, students are taking the initiative to learn Salesforce and get some hands-on experience with…
The last two years have seen higher education institutions around the world pivot to virtual or hybrid forms of learning due to the pandemic. This shift has profoundly affected not only students but…
College and university leaders, especially senior enrollment management officers, are challenged with complex issues when trying to strategically drive institutional health and student success. Shifting demographics, the need for increased net revenues, online…
This post was originally published on March 2, 2021 and updated on Feb 22, 2022. President Wayne A. I. Frederick of Howard University once said that it’s a danger to the national interest…