Dig in on mentorship with Salesforce’s Chief Philanthropy Officer Ebony Beckwith and Neeracha Taychakhoonavudh, Salesforce’s EVP, global customer success & strategy, on the #BossTalks series, aimed at career-oriented professionals on LinkedIn.
Leaders have a responsibility to bring a positive and productive employee experience to their workplace. When you automate business processes, you achieve these results even faster.
Dive deep with Salesforce’s Chief Philanthropy Officer Ebony Beckwith and Mona Kattan on the #BossTalks series, aimed at career-oriented professionals on LinkedIn.
It's hard to predict service case volumes, and even harder to make sure customers are connected with the right agents on the right channels at the right time. Many organizations — including Salesforce — have rethought how they run the contact center. Here's what we know.
Our chief philanthropy officer Ebony Beckwith chats with Beachum on the inaugural episode of her #BossTalks series, aimed at career-oriented professionals on LinkedIn.