In the face of COVID-19, we’ve changed how we interact with friends, families, colleagues — and businesses. As our behavior has shifted, so has the data connected with it. Now your models may be producing atypical results. Here’s what you need to know to make sure your AI predictions support your customers now.
Find new ways to not only reimagine how to work, but put in place tools and practices that keep everyone working together, wherever they might be. Here are some things we're doing.
Trying to navigate benefits laws as a small business? Here’s a breakdown of possible changes regarding paid leave, retirement, and healthcare in the United States, plus how they’ll affect your small business this year.
Maximize your customer community’s potential by looking within your organization to tap into your most valuable resource: your employees.
Get a behind the scenes look at how we transformed our own employee onboarding experience using an API-led approach.
Every experience a customer has with a mobile worker is a direct reflection of their brand. Here's how to ensure field service mobile workers can turn every interaction into a positive engagement.
At Salesforce, we strive to build a workplace that reflects society — and where everyone feels seen, heard, valued and empowered to succeed. In the spirit of transparency and accountability, every year we publish our representation data along with our strategies to help move us forward. Learn more.
Monica Langley co-wrote Marc Benioff's new book, Trailblazer, and she recalls his process that asked for feedback from 450 trusted colleagues.
The people you hire for your sales team should be natural customer advocates who can guide your prospects to the finish line. Here are three ways to make sure you're choosing the right people.
