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Generative AI sometimes returns incorrect information, known colloquially as “AI hallucinations.” Here’s what you can do to protect your business and customers.
Generative AI is revolutionizing app development with large language models that can not only generate content but also orchestrate code building blocks and solve new problems without ever gathering requirements.
How can you always deliver amazing customer service? Learn how people, processes, and technology working together can help you consistently earn five-star reviews.
Many business leaders are privately jittery about generative AI. They know they need to do something, but they’re stuck on what, and how. Here’s how I break it down for them.