People expect customer service to be proactive, personalized, and simple. Here’s how leading companies are using technology like autonomous AI agents to meet those needs.
Small models are typically deployed for a single specific task. They're far less expensive, more efficient, higher performing and, often, more accurate than LLMs.
No matter if you’re a seasoned prompt engineer or starting out with generative artificial intelligence, follow these tips to get the most from this new technology platform.