Healthcare consumers see a major disconnect between the care they expect and the service they receive from health insurers. Your healthcare contact center is the key to not only meeting those expectations, but doing so efficiently.
This Trailblazer in health insurance created ahead-of-the curve personailzed member experiences by bringing clinical and nonclinical data together securely.
The more consumers trust in the healthcare organizations they interact with, the more likely they are to use their services. That’s what findings from Salesforce’s latest Connected Health Consumer Report indicate. But why…