Healthcare platforms that offer AI capabilities and automation can strengthen operational efficiencies that improve patient experiences.
Healthcare consumers see a major disconnect between the care they expect and the service they receive from health insurers. Your healthcare contact center is the key to not only meeting those expectations, but doing so efficiently.
Go beyond the clinical data in your chart. Examining your patients’ health within the context of their lives is critical.
SmileDirectClub and Deloitte Digital recognized that improving the human experience boosted morale and led to higher productivity.
The more consumers trust in the healthcare organizations they interact with, the more likely they are to use their services. That’s what findings from Salesforce’s latest Connected Health Consumer Report indicate. But why…
Stay in the know on the release marketing site and maximize your Salesforce ROI (return on investment).
See how a pediatric hospital is closing the access gap by delivering connected, comprehensive virtual care.
The healthcare industry needs to rethink the care delivery model with an omni-channel approach that meets patient needs and preferences.
